Respect Life Office

The Archdiocese of Galveston-Houston


 
 
 
 

Gabriel Resource Manual

Telephone Volunteers
 
Telephone Volunteers
Guidelines for Answering the Telephone
Telephone Volunteers Flier
Telephone Volunteer Schedule
Telephone Instructions-for Telephone Volunteers only
Telephone Intake Sheet
 
 
 
Telephone Volunteers

Gabriel Project Telephone Volunteers answer the central number phone line (713-225-5826). They volunteer to give ½ a day once a week to do this work.

The Telephone Volunteers are given special training and follow-up meetings to assist them in their work.  Sonya Yeglin at 713-741-8729 is the volunteer coordinator.  Volunteers can take the phone calls at the Gabriel Office at St. Dominic Center or in their home through call forwarding.  Speaking Spanish is a definite plus.

When a call come in the volunteer finds out where the mother lives and arranges for her to be assisted by The Gabriel Project Church closest to the mother’s home.  All moms are assisted.  The telephone volunteer contacts the Gabriel Project coordinator at the parish.  If the coordinator cannot be reached the Church’s main number is called.

The Telephone Volunteer who takes a call continues to assist the caller until the mother is settled and helped.  Telephone volunteers do NOT give Mom the phone numbers of the Gabriel coordinators or volunteers.

The Telephone Volunteers perform an invaluable service, as they are the first to meet the distressed mother on the phone and make the referrals, which will help her.

Sonya Yeglin at 713-741-8729 is the Gabriel Project Coordinator.  All difficult calls are referred to her.
 

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Guidelines for Answering the Telephone


Hello,  I am a telephone volunteer for the Gabriel Project.  My name is……………. I am here to take your initial information to help you get the help you need at one of our parishes

Who are we?

The Gabriel Project is a program of the Catholic Church which provides emotional, spiritual and physical help to women who find themselves in a difficult pregnancy

Do you know how we work?

·          This help is for all women, whatever their religion.

·          We give support throughout the pregnancy at the local parish

·          We take your information over the phone to send to the parish,

·          All your information is completely confidential

·          We identify the parish you will attend, based on your address and zip code

·          This is not an emergency service.

We Provide

·          A particular person at the parish to provide support throughout your pregnancy

·          baby items

·          referral for medical care

·          help obtaining benefits

·          Fertility awareness and Natural family planning

·          Post abortion reconciliation

·          Special care for minor children (under 18 yrs)

What we do not provide…only if asked

·          Money for rent or utilities

·          Housing

·          Transportation

 

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Telephone Volunteers Flier


Click HERE to download / view / print the Telephone Volunteer Flyer.
 
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Telephone Volunteer Schedule


Schedule
 

Monday

Tuesday

Wednesday

Thursday

Friday

9-1 Bea Gabino

9-12 Joan Sullivan

9-1 Carolyn Hammock

9-1 Delia  Jackson

9-1 Gertrude Ryan

1-5 Lia McLean

12-3 Karen Davis

1-5 Becky McGaughey

1-5 Becky McGaughey

1-5 Cathy McConn

3-6 Betty De Rostagno

 

Telephone volunteers

Karen Davis English
   
Betty De Rostagno English/Spanish
   
Bea Gabino English/Spanish
   
Carolyn Hammock English
   
Delia Jackson English/Spanish
   
Cathy McConn English
   
Becky McGaughey English
   
Lia McLean English/Spanish
   
Gertrude Ryan English
   
Joan Sullivan English
   

 

Helpful Numbers

Sonya Yeglin 713-741-8729
Gabriel Project Coordinator  
   
St. Dominic Center 713-741-8730
2403 Holcombe Blvd.  
Houston, TX 77021-2098  
   
Chancery Downtown 713-659-5461
1700 San Jacinto  
Houston, TX 77002-8291  
   
Respect Life Office/Project Rachel  
Dr. Marcella Colbert 713-741-8728 (w)
   
Helpers of God’s Precious Infants  
Vicky Whynott 281-648-5610
832-875-5126
   
Little Flower Thrift Shop 713-862-7347
   
Maternal Assistance  
Gertrude Ryan 713-773-1224
   
Catholic Charities 713-526-4611
   

 

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Telephone Instructions-for Telephone Volunteers only


Gabriel Project Central Telephone No. 713-225-5826

Remote Call Forwarding

Dial 713-xxx-xxxx
Listen for instructions and enter xxx-xxx-xxxx, the PIN xxx

To connect your phone

72# + your phone number
Voice will confirm your number
Voice will ask you to Press 1, then 2 beeps will confirm.

To disconnect your phone

Do steps 1 & 2
73# 2 beeps will confirm you are disconnected.

To Retrieve Calls from the Gabriel Project Mailbox

Dial 713-xxx-xxxx
When message starts interrupt it by pressing #
It will ask for your mailbox number:  enter xxx
It will ask for your password:             enter xxx

Message Menu follow
Press 1 to listen to unread/new messages
Press 2 to listen to read messages in the inbox
After making your selection from the above choice
Press 1 to save messages. 
All Spanish messages must be saved
Press 2 to move messages to the delete folder.  Always delete busy signals.
Press 3 to review message
Please retrieve all messages from mailbox before going on line.
Return all Calls.  Continue to attempt to reach Mom if she does not answer

 

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Telephone Intake Sheet


Click HERE to download / view / print the Telephone Intake Sheet, which must be filled out for each call.
 
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Copyright © 2005. All Rights Reserved. Archdiocese of Galveston-Houston 1700 San Jacinto, Houston, Texas 77002-8291.